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Terms & Conditions

DISCLAIMER

The information and resources provided through this website and our programs, including coaching, courses, and memberships, are for educational and informational purposes.

They are not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment. If you are unsure whether our programs are appropriate for you, please consult a qualified mental health professional.

As a Social Confidence Coach, I offer tools, resources, and strategies designed to promote greater social ease. Progress varies from person to person. Many people experience meaningful shifts over time, but results depend on individual circumstances, effort, and consistency.

Testimonials featured on our website are real yet unique to each individual. They do not guarantee identical outcomes. By using our website and participating in our programs, you acknowledge that you are responsible for your choices and actions.

We may update these Terms from time to time. Continued participation in our programs or use of this website indicates acceptance of any updates.

PRIVACY AND CONFIDENTIALITY

Commitment to Privacy

We respect the sensitive nature of social anxiety. Any personal information shared through registration, participation, or communication with us is handled with care.

We collect only the information necessary to deliver and improve our programs. We do not share personal information for unrelated purposes without consent.

Confidentiality in Programs and Sessions

What you share in individual coaching, group sessions, live webinars, or community spaces is treated as confidential.

We ask all participants to respect each other’s privacy and not share personal stories, identifying details, or private discussions outside of the program environment.

Data and Third-Party Tools

We use trusted third-party platforms to host programs and process payments. While we select reliable providers, you are encouraged to review their privacy policies as well.

We implement appropriate security practices to safeguard your information.

Use of Participant Feedback

We may occasionally share anonymized insights, comments, or feedback to support or inspire others. No identifying information will ever be shared without explicit permission.

PROGRAM SCOPE AND LIMITATIONS

Our programs are specifically designed for individuals whose primary challenge is social anxiety.

If you are experiencing severe depression, bipolar disorder, OCD, personality disorders, suicidal thoughts, or other complex mental health conditions, additional licensed clinical support may be necessary. Our programs do not replace individualized therapy or psychiatric care.

If you are unsure whether this program is appropriate for you, please consult a licensed professional before participating.

Techniques such as tapping can be helpful for many people, but responses vary. You are responsible for applying the material in a way that feels safe and appropriate for you.

Participation in our programs is voluntary.

SUBSCRIPTION TERMS

(Applies to Social Confidence Club members)

Enrollment and Availability

Enrollment in the Social Confidence Club is available only during designated open enrollment periods.

Enrollment is confirmed upon completed payment. We do not offer spot reservations, holds, or custom enrollment arrangements outside official enrollment windows.

Availability may be limited at our discretion.

Membership Access & Auto-Renewal

Access to the Social Confidence Club is tied to your active membership.

If you choose the monthly option, your subscription automatically renews each month unless canceled prior to the next billing date.

If you choose the full-year option, this is a one-time payment providing 12 months of access. There is no automatic renewal. Before your access ends, we’ll send a reminder with renewal options.

Access to Content During and After Membership

Access to Club content (including lessons, resources, live webinar access, replays, and community features) is available only while your subscription is active.

An active membership provides access to the program environment. It does not constitute a purchase of, or ownership rights in, any course materials or session recordings.

When your subscription ends or is canceled, access to all Club content is removed immediately. This includes:

  • Materials (including lessons, resources, replays) from the current and earlier cohorts (e.g., SCC 1.0, 2.0, 3.0, etc.)
  • Session recordings (including those in which you participated as a volunteer)
  • Community features
  • Any legacy, archived, or current content

Access cannot be retained after cancellation based on previous participation, volunteer involvement, or the cohort in which you originally enrolled.

To protect the integrity of the program, videos are hosted securely and are not downloadable. Some lesson materials may be downloadable for personal use during active membership.

All content remains the property of Social Anxiety Solutions and may not be copied, redistributed, or shared.

Membership Structure

The Social Confidence Club is offered as a complete membership experience.

Partial access (such as access to live sessions only, replays only, or selected content only) is not available.

We do not offer reduced pricing in exchange for limiting access, trading services, or creating custom arrangements.

Membership is available only in the formats and pricing options publicly presented at the time of enrollment.

This structure exists to maintain fairness, simplicity, and consistency for all members.

Billing Plan Changes

Members may contact support and request to switch between available billing plans. Changes take effect at the next billing cycle unless otherwise specified.

All billing changes reflect current pricing at the time of the change.

Legacy pricing is not guaranteed upon cancellation and re-enrollment.

Re-Enrollment Policy

Former members who have completed a cumulative 12 months of active membership may request re-enrollment at any time during the year by contacting our support team. Re-entry is subject to administrative approval and current pricing.

Former members with less than 12 months of cumulative membership may rejoin only during official open enrollment periods.

This structure exists to ensure members have sufficient foundation to benefit from the program and community environment.

COMMUNITY GUIDELINES

REFUND POLICY

Refund terms vary by program and are outlined on our Refund Policy page.

By purchasing any program, you acknowledge that you have reviewed and agreed to the applicable refund terms.

Refunds are handled according to the specific guarantee structure of each program.

ACCEPTANCE OF TERMS

By using this website and participating in our programs, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Continued use indicates acceptance of these terms and future updates.